To start off the seller, WildyX, was super awesome to me. I needed it sooner than I thought so I got the three day shipping on it. Two of the next three days where on a weekend so they called me, left a message and even emailed me to let me know it would be to my house until Monday, which was okay with me. I emailed them back and said that is okay but it has to be here on Monday no later. So to be safe they upgraded my shipping to two day air and got it here three days before expected. Very pleased with the seller.Now the pack. I like to do light canyoneering and am kind of knew to it, but this pack has done everything its been needed to do with great performance. The suspension system is so cool and works amazing. It gives the pack a floating feeling and keeps the weight distributed very well. Both shoulder and hip straps are on a pivot to let you climb, scramble, and have full range of motion. It's very comfortable and can fit a lot of stuff into it, the top expands to fit even more gear as well. As for pockets it has two little ones on the floating lid but that is because it's made to carry climbing and rappelling gear which would've fit into pockets.Its a perfect size for anything. I use it as my everything pack. Hiking, climbing, I've even used it as my carry on bag and it fit great.